UMR Technologies ("we", "us", or "our") operates the website umrtechnologies.lk. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you browse our store, place an order, or create an account, we may collect the following personal information:

• Personal Details: Full name, email address, phone number, and delivery/billing address.
• Account Information: Username and encrypted password when you register.
• Order Information: Products purchased, order history, and transaction details.
• Device & Browsing Data: IP address, browser type, pages visited, and time spent on site (via cookies and analytics tools).

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your orders and send order confirmations.
• Communicate with you about your orders, returns, or inquiries.
• Send promotional emails and special offers (only if you opt in).
• Improve our website, product listings, and customer experience.
• Comply with legal obligations and prevent fraud.

3. Payment Information

UMR Technologies does not store your full payment card details on our servers. All payment transactions are processed securely through our third-party payment providers:

• Koko – Buy Now, Pay Later installment service. Governed by Koko's own Privacy Policy.
• Payzy – Installment payment gateway. Governed by Payzy's own Privacy Policy.

By using these services, you agree to their respective terms and privacy policies. We encourage you to review them before completing a purchase.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience. Cookies help us:

• Keep items in your shopping cart.
• Remember your login session.
• Analyse website traffic and usage patterns.
• Deliver relevant content and promotions.

You may disable cookies through your browser settings; however, some features of our website may not function properly without them.

5. Third-Party Services

We may share your data with trusted third parties strictly for the purpose of operating our business, including:

• Payment processors: Koko, Payzy
• Analytics providers: Google Analytics (anonymised data)
• Shipping & logistics partners (your name and address for delivery)

We do not sell or rent your personal information to any third party for marketing purposes.

6. Data Security

We implement industry-standard security measures including SSL encryption on all pages to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us.
• Opt out of marketing emails at any time using the unsubscribe link.
• Request a copy of data we hold about you.