FANTECH HG20 CHIEF II Gaming Headset

Return and Refund Policy

Thank you for shopping with UMR Technologies. We value your satisfaction and aim to provide high-quality products and services. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Eligibility for Return:
You may return products within 3 days of purchase, provided that the item is in its original condition, unused, and with all tags, labels, or packaging intact.

Non-returnable items:
Some items are non-returnable. These include:

List non-returnable items (e.g., perishable goods, custom-made items, etc.)

Return Process:

To initiate a return, please contact our customer support team at +94775340292 with your order details, including the reason for the return.

Return Shipping:

The customer is responsible for return shipping fees unless the item was defective or incorrectly sent. We recommend using a trackable shipping service or purchasing shipping insurance for items over RS.10000, as we cannot guarantee receipt of your returned item.

Refunds

Refund Eligibility:
Once we receive your returned item and confirm its condition, we will process your refund. The refund will be issued to your original payment method within 2-3 business days.

Partial Refunds:
In certain situations, only partial refunds may be granted (if applicable):

Items with obvious signs of use.
Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

Contact Us

If you have any questions regarding returns or refunds, please contact us at: UMR Technologies
umetechlk@gmail.com
+94775340292